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For your Questions and Reservations +90 544 227 2882

Let the Tour begin!

CANCELLATION

Our reservation system allows to you make online booking with your credit card. This booking system is working like shopping chart model and you can collect more then one tours on your shopping chart. You can make your bookings with register or unregister to our booking system. Our booking system is collecting your name surname and mail adress to find or manage your bookings easly. If you are a register customer of our booking system your all details which we requested from you will be saved on our datebase with encrypted 128 BIT Secure Soket Layer System. Your information will not be share or published on any web page or with third parties.

You can log in to manage your booking from the homepage or via the login link on the main menu. 

Modifying a Booking
After logging in you will see your cart with all your confirmed bookings. You have two options for confirmed bookings: Show Details or Cancel.
If you want to change the date or destination of your booking you need to cancel previous booking and made a new one with the requested informations. You can use the destination and tour search section to search and make new booking.
If you want to add another passenger to your booking on the same day and service, you will need to cancel the existing booking and make the new one. Before cancelling your original booking, click on 'New Search' to check availability and pricing.


Cancelling a booking
After logging in, click 'Cancel' next to the booking you wish to cancel. If you cancel a booking you will have the full refund of your payment – All cancellations have to made 3 days (72 Hours) before the tour start date. If your cancellation receive us less then 72 hours of your tour start date and time we will refund half 50 % of your total tour booking which you cancelled.


Refunds
Refunds are only applicable for cancelled tours. Your refund will be made to directly your credit card account.
If you paid by credit card, we can refund to the same card. 

Midifying Your Personal Details
You can modify your personal details after log in to your page.

All charges and refunds will show up on your credit card account as Omur Turizm ve Sey. Ltd. Sti.

If you have any problem or questions please contact us immediately.

Our Adress and Contact details;
Return Travel Agency belongs to Omur Turizm ve Sey.Ltd.Sti.
Address : Tasli Cikis Sok. No:5 D:3 34427 Kabatas / Istanbul
Office Phone : +90.212.251 10 21 [monday-friday : 09h30-17h30 & saturday : 09h30-13h30]
Cell Phone : +90.544.2272882 & +90.544.2272880 [ 24/7/365 ]